Archives for Working With Clients


The fastest and easiest way to grow your business is through repeat business and referrals. Here, you’ll learn how to work with clients so that you keep them coming back again and again.

A Five-Step Plan for Turning in Your Best Work Every Time

By Heather Robson | May 9, 2018

Making time for doing a deep review of your work will make you a more efficient writer. And you’ll create stronger work to hand into your client. Making a deep review part of your process can lead to more work, better results, and higher fees.

Seven Tips for Taking on a Difficult Project

By John Torre | May 3, 2018

When you take on a big, difficult project, it can be daunting. Where do you start? How do you keep track of everything? It’s enough to make you second guess whether or not you should have said yes. But keep these things in mind and you’ll manage big projects with ease.

Reality Blog: More Work Could be an Email Away — Just Ask

By Tracy Clement Wilson | April 27, 2018

Asking for work can feel vulnerable, but more often, when you do it, you’ll find that it’s actually empowering. Tracy Wilson shares to cases where she had the opportunity to ask for work and what the result was.

Roving Report: Before Writing a Website Homepage, Ask These Questions

By Susanna Perkins | April 20, 2018

If you plan to write a website homepage, there are many things you need to know before you dig into the project. Use this list of ten questions to dig deeper into your client’s hopes and goals for their homepage and deliver a better result.

customer loyalty concept

Six Tips for Building Client Loyalty

By John Torre | April 19, 2018

Client loyalty is valuable. It can help your business grow faster through repeat and referral clients. And it makes your business stronger because when cutbacks happen, your services aren’t on the chopping block. See how to cultivate client loyalty.

10 Tips for Improving Your Communication Skills

By John Torre | April 12, 2018

Good communication skills are essential to a smoothly running business and solid client relationships. When you take the time to practice good communication, you’ll avoid misunderstandings, false starts on projects, and other embarrassing situations.

Six Tips for Communicating with Clients on a Project

By John Torre | March 29, 2018

Every client is different. They have different ideas about how a project will go and different preferences when it comes to communication. Here you’ll find six tips that will help you when communicating with clients, so everything goes smoothly.

Establish Yourself As a Professional From Day One

By Andrew Murray | February 28, 2018

Doing professional site audits gives you a way to connect with new clients, establish your expertise, line up new work… and get paid for the whole process. Here’s an inside look at how you can use site audits to grow your web-writing business.