Tips for Crafting an Effective Online Survey

Customer Satisfaction Survey

Online surveys can give you insights into why people aren't buying, which is powerful information. Use these 9 tips for crafting an online survey that works. Read more »

Reality Blog: Should You Always Quote a Project Fee? Maybe Not!

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Do you use a project fee or an hourly fee? Conventional wisdom says that project fees work better, but some situations provide an exception. Learn more ... Read more »

Great Starts – Make Every Project Better and Every Client Happier

Watch Gears

Recorded: June 24th, 2015 During this live webinar, Heather Robson shares project management tips and techniques that can help you enjoy the writer's life, stress-free. Read more »

Lawyer Marketing 101 — How to Write Websites for Lawyers

Business People

Attorneys are a big market and they need a lot of web writing done for marketing purposes. Use these guidelines to write website for lawyers the right way. Read more »

What to Do When Your Professional Web Writing Demands Multiple Personalities

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When you're writing for the web, learning to capture your client's voice is essential. Use these five steps to nail it ... and nail your next project! Read more »