Date: May 19th, 2011
Time: 3pm, Eastern Time
Topic: Customer Retention
Speaker: Heather Robson
If you spend the majority of your time chasing after new clients instead of cultivating your existing relationships, then chances are you’re leaving money on the table. In fact, market research shows that is costs about six times as much to land a new client as it does to land work with a previous or existing client. And, entrepreneurs that boost client retention by just 5% often see dramatic increases in their profits – up to 95%!
In this webinar, Heather Robson shows you…
- How to set up an effective customer retention marketing campaign for your own business.
- Different strategies you can use for customer retention and how to find the mix that works best for you.
- How to use these strategies to help your clients increase profits and land yourself steady, recurring project fees in the process.
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