Last week went a bit off the rails.
My daughter — the one away at college — got sick. She called in the middle of the night, and she needed help. Fortunately, for us ‘away at college’ is only a 30-minute drive.
I stumbled my way into some clothes, while my husband gathered up anything he thought might help her feel better.
She had a rough night, and I didn’t sleep much.
In the morning, I was faced with a dilemma. Try to work through my day on almost no sleep while taking care of my daughter… or ask for help.
There’s a lot of pride that goes with getting everything done, even at great personal cost. And it was tempting to suck it up and power through.
But when I thought about it objectively, I knew that trying to do it all meant I wasn’t going to be at my best for anyone.
So as soon as the workday began (and even before, in some cases), I started texting and emailing the clients who were expecting things from me during the day.
I told each one what was going on and asked if there was the possibility to shift some things around.
Down the line, they answered yes.
It was hard to do because it’s not something I do very often. But it felt good to have each of those clients express concern, encourage me to take care of myself and my family, and to know that it wasn’t affecting their perception of me or my services.
You’ve heard, I’m sure, more than a time or two, the importance of making your deadlines, of keeping in good communication with your clients, and delivering your best work.
This is one of the reasons why you do it. When you build a reputation of reliability with your clients, if something does come up — like a family illness — they’ll have an easier time accommodating you. Because they trust you wouldn’t ask unless it was absolutely necessary.
So meet those deadlines… it really does make a difference!
New on the Site
If you think only e-commerce sites or sites that collect super-sensitive data need to be encrypted, it might be time to rethink that position. In our latest Tech Corner, Susanna Perkins walks you through the reasons for encryption and how to do it.
When you start a project, you’ll have a bunch of questions for your client. Having a checklist or questionnaire of the common questions you find yourself asking at the outset of most projects will help you streamline your process and ensure you don’t miss anything.
Two small lists. One written in the morning, and the other at night. Each with just three things. It takes less than a minute to write these lists, and they have the power to drastically improve not only your writer’s life, but your life in general. Click here to find out what to put on each list…
Mark Your Calendar
March 8th: Make sure you don’t miss our Monthly Member Update Webinar. During this live event, I’ll highlight top content that’s been added to the site, give you a sneak peek of upcoming events, and answer your questions about freelancing and web writing. Plus, this month I’ll give you some quick tips for giving your brain a long-term health boost. Access instructions will be posted to the site soon.
Around the Web
This is an interesting read about why it’s good to spend some of your time writing on good, old-fashioned paper.
If you want to draw your online readers in, you have to make your content easy to scan. Problogger shares 18 ways you can do that.
Content Marketing Institute shares a guide to building real relationships on Twitter.
Looking to write better calls-to-action? Give this a read.
That’s all for now. Make it a great week!