Archives for Working With Clients


The fastest and easiest way to grow your business is through repeat business and referrals. Here, you’ll learn how to work with clients so that you keep them coming back again and again.

Tips for Being a Great Online Copywriter

By John Torre | October 11, 2018

To become a great online copywriter, embrace the fundamentals. Get to know your audience. Deliver on your promises. And learn how digital marketing is different than selling in print.

Tips for Conducting a Good Interview

By John Torre | September 27, 2018

Conducting an interview can be tricky. When you do it well, you can uncover all sorts of great information to strengthen your writing. Check out these tips for improving your next interview.

Reality Blog: Weathering the Storm: 5 Tips for Safeguarding Your Freelance Business

By Tracy Clement Wilson | September 21, 2018

As a freelance writer you have a business to run. And just like any business, natural disasters can be a threat to your income stream. In this Reality Blog find some advice on safeguarding your freelance business against the unexpected.

Member Update: Do Your Best with What You Have

By Heather Robson | September 18, 2018

Sometimes, no matter how excited you are about a project, things don’t go as planned and you find yourself feeling frustrated. When that happens, just do the best you can with the circumstances in front of you.

Reality Blog: Check Your Style — A Brief Look at 5 Writing Style Manuals

By Tracy Clement Wilson | August 31, 2018

Do you ask your clients about which style guide they use? Knowing a company’s preferred style guide can help you deliver work that’s polished and that needs less editing… and that wins you points with your clients.

A Step-by-Step Guide to Building Your Professional Confidence

By Heather Robson | August 29, 2018

Recorded: August 29, 2018 Confidence isn’t something you can just turn on like flipping a switch. It also isn’t something you either have or you don’t. It is something you can cultivate. See how in this live event.

5 Easy Steps to Resolving a Client’s Complaint

By John Torre | August 23, 2018

A dissatisfied client presents you with the opportunity to change the client’s mind based on the way you handle their complaint. When you professionally resolve client complaints, it can build a stronger relationship going forward.

Email Etiquette Tips for Coming Across as a Professional

By John Torre | August 16, 2018

Most people in business send and receive thousands of emails per year. To help you look your professional best, use these tips to perfect your email etiquette.